UR Medicine Home Care Wins Operational Excellence Highest Award

Rochester, NY—On Thursday, May 11, 2017, UR Medicine Home Care was the proud winner of the George K. Hansen Exemplar Platinum Award for Operations Excellence at the 11th Annual Greater Rochester Quality Council Showcase and Performance Excellence Awards. GRQC is a Greater Rochester Chamber of Commerce affiliate.

The George K. Hansen Exemplar Award is the highest level of achievement, and is only given when an organization demonstrates exceptional excellence, organizational-wide commitment, and strong dedication to sustained continuous improvement. UR Medicine Home Care received this award for their transformational work to restructure and improve operational efficiencies using LEAN process improvement techniques.

The GRQC Performance Excellence Awards celebrate the many quality initiatives and achievements across the community. To be a candidate, an organization puts in a self-nomination in one of three categories: Operations Excellence, Customer Excellence and Team Excellence. A team of judges then visits the site to observe the use of Lean Six Sigma thinking and tools, hear from leadership, people involved in the continued process improvement and to see the results. The goal of the awards ceremony is to discover, recognize and help others learn.

About Greater Rochester Quality Council

Greater Rochester Quality Council is a membership organization that teaches leaders in the business, health care, education, not for profit, and government sectors to improve organizational performance through training, program presentations, and networking. The organization delivers value to members through collaboration and demonstration of proven quality improvement methods. Visit www.GRQC.org to learn more.